04-17-2018
12:08 PM
Hello, I have a couple of questions regarding ESA's. I have a letter from a mental health professional certifying the dog as an ESA and the need for the dog. 1. Are ESA allowed to sit in the bulkhead? If so, how do I go about making sure I am identified as "Pre Board" and can obtain the bulkhead seat. This dog is too large to fit under the seat in front of me. 2. I understand that the letter needs to be written by a licensed mental health professional, however, my concern is that if the letter is written by an LCSW or anyone who is not a doctor (PhD) it will be a problem. Does Southwest specify who is considered a mental health professional or exclude professionals with certain titles? Thank you, Stephanie
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