04-30-2019
08:45 PM
I'm sorry to hear of this. I recently experienced something similar. Please the post here: https://www.southwestaircommunity.com/t5/General-Travel-Policies/Lost-Baggage/m-p/90721#M7465 You might find replies to my post helpful for advice on what to do. Good luck.
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Have your bags arrived? If so, when did they arrive?
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