I'm not expecting them to be medically capable to judge. Main issue (it appears to me) is the people who are not sitting in a wheel chair that board along with their person needing assistance. I fly other carriers frequently, and it looks as if the other carriers allow ONE person to board with the person needing assistance. I fly out of Atlanta a lot which means Delta has many flights. I don't see large crowds of people board when "those needing assistance" is announced. Southwest appears to have a bit of a unique problem and it seems to be getting larger by the day.
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Could not agree more. Also, what about the huge and growing number of people who board as "disabled" but apparently don't need the same level of "support" when it's time to get off at their destination???? Southwest needs to enforce their policies. Too often the gate agents are disinterested and seem to be lazy. (Could take a hard look at dress code as well).
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07-07-2018
08:10 AM
When I attempt to launch the Southwest app on my iPad2 I get message that version I'm using has been "retired". The current version on app store will not work with my iPad2 (Apple no longer privides IOS updates for the device). Bottom line is that I can no longer use my 1pad2 to arrange travel or check-in with Southwest. This is problematic as I have traditionally used my iPad2 to check-in while on the road. Any suggestions?
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