I'm not expecting them to be medically capable to judge. Main issue (it appears to me) is the people who are not sitting in a wheel chair that board along with their person needing assistance. I fly other carriers frequently, and it looks as if the other carriers allow ONE person to board with the person needing assistance. I fly out of Atlanta a lot which means Delta has many flights. I don't see large crowds of people board when "those needing assistance" is announced. Southwest appears to have a bit of a unique problem and it seems to be getting larger by the day.
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Instead of buying a new and expensive iPad, another cost effective option is a Amazon 7 Fire Tablet for $49.00. It doesn’t have a lot of memory, but it would do the job for you. Good luck!
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