As many others have stated.... eliminating the peanuts means that people with Celiac disease or a related wheat allergy have no snack option on flights under 4 hours. THEN at best it’s Fritos, which hey, it’s something, so long as your flight is over 3.5+ hours. Other airlines have gotten SO much better about having a GF option for customers with Celiac/people who don’t want to eat it. Peanuts (with the exception of the honey roasted-those contain wheat) peanuts were a great way for us to have something to get us by until we landed and could grab something more. Only serving pretzels THAT ARE PACKAGED IN A FACILITY THAT HANDLES NUTS is crazy to me. There are people who are actually as allergic to gluten as peanuts and breathing or being in the same place where gluten is present can have an allergic reaction, rare, yes, but still possible. I’m not discrediting peanut allergies in any sense, I agree they are incredibly life threatening, my thing is cutting out the only option someone with another severe allergy which is becoming more and more widespread (much like nut allergies) is disheartening. As an A-List Preferred, Companion Pass holder, and shareholder I have a devotion, if not an obsession with flying Southwest, I fly with Southwest because of its outstanding hospitality and devotion to its customers, this is far from what I’ve come to know. Sure it’s just peanuts, but have a replacement item to suffice people who can’t eat pretzels.... PLEASE.
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