10-04-2018
10:54 AM
I recently went on my online travel site to book yet another SWA flight to the west coast. Much to my shock and surprise was an announced increase in th Early-Bird checkin fees. I used to pay the $30 and often thought it was justifiable for what you got. But now....the fee has jumped to $50 and is without doubt an unacceptable increase. The money I have spent on air travel has been quite a lot over the last 10 years. Southwest always seemed to be a consumer focussed airline...but now...I feel I am being unfairly treated with an increase of 68% over the previous charges. This is unfair and unacceptable. I am swearing off SWA and will do all that I can to spread the word that SWA is being another business looking to use and abuse its customers. Goodbye SWA.
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