10-17-2018
06:17 PM
10-17-2018
06:17 PM
You should be able to use the award HQ/more rewards (credit card holder or not some restrictions for non card holders) but it is a better deal to use the points to buy the flight since you can use your points to buy tickets for anyone so if your wanting to book a ticket for say your friend for a wedding present you could make a certificate for X number of points then they could just call you and you could buy the ticket for them. If you would still rather just do the gift card using points i would try clicking through the southwest site and go to the more rewards and it should work once you log in to your southwest account on that site. It may lg you out when you go from the Southwest website to the more rewards account which might be why it says not enough points since a non member would not have enough points. If you still have issues I would reach out to the phone number on the more rewards site hope this helps Blake
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