10-22-2018
11:25 PM
Thanks for the responses. My two travel funds expire in Oct. 2019. I just cancelled the trip 5 days ago. I guess I need to call.
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10-22-2018
09:25 PM
Hello, I have a travel fund that I am unable to use towards the purchase of a new ticket. The fund comes from a flight that I checked into but did not board because it was so late that I would not have been able to make my second flight. The gate agent helped me and said that she was saving the reservation in the system. I was able to access the return flight travel fund because it was booked separately and I cancelled it after missing the first flight. I can find the fund but I cannot gain access to use it to purchase a new ticket. Thoughts? Thanks, Amy
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