I commute every other week for work and thus have the opportunity to observe preboarding on a consistent basis. I have a couple of suggestions: SW should limit the number of persons able to board with a pre-board to 1 person only. I just watched 7 perfectly able bodied people board with 1 wheel chair. Business customers have paid extra for being able to board first. I was A-5 and boardedIn the 20th position. There was only 1 person in a wheelchair and all the others could walk unassisted. If you pre-board you are required to be the last person to get off the plane. When schedules are tight or there are unavoidable flight delays, business travelers are rushing. Waiting for a wheelchair and/or a disabled person to deplane just makes more people late for connecting flights. i fully agree with preboarding. SW just needs rules associated with the policy.
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