As active duty military serving for the last 19 years I recently encountered unfortunate treatment on my flight from dca to tpa (3857), though sw staff made announcement for military members to board early I was turned away because not in uniform(policy is never travel in uniform and I had official military orders in hand). Disappointed in how I was treated and how the policy to only allow uniformed military to board is effectively a policy to not allow any benefit to military because we are not suppose to travel in uniform.
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