I STRONGLY suggest that Southwest review it's policy on this subject. Just last evening, my husband, who is still active after over 20 years of military service was embarrassed by a gate agent who told him he was not allowed to board after Group A unless he was in uniform. This is contrary to every other gate experience we have had. The policy in place is outdated and miscommunicated leaving our men and women who serve as the ones confused and embarrassed. I hope we all can agree that is a shame and should be corrected.
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