02-20-2019
08:52 PM
02-20-2019
08:52 PM
I am having the same issue. It started a few days ago. Well, this is awkward... We are currently unable to complete your request due to an undefined error. If this is the first time you have seen this message, please go back and try again. If you continue to have difficulties, please contact a Southwest Airlines Customer Representative for assistance at 1-800-I-FLY-SWA (1-800-435-9792).
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02-20-2019
08:47 PM
02-20-2019
08:47 PM
I flew on the 14th and I was business select. No service was allowed due to a possible bumpy flight. After the flight, I asked customer service via an email if they could extend my business select drink coupon or swap it out. I let them know that the pilot wouldnt allow the attendants to serve for their safety, rightfully so. I was told in a reply, well we hoped you enjoyed the other business select benefits, but no. Nice work SWA.
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