03-30-2019
01:00 AM
03-30-2019
01:00 AM
In my experience with Southwest, the airline customer service personnel have always listened to me attentively and earnestly. Through the years I have observed that many of my suggestions have been implemented, probably not solely due to my feedback, bet maybe. Let SW know when you have issues. I do not think that we'll thought positive suggestions will fall on deaf ears. By the way, the customer service people you talk to are in the executive wing of the company's HQ. They are taken seriously.
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