This bait and switch is still going on. I took a screen shot of the offer for a companion pass if I spent a certain amount on the card. I've spent that amount and now am being told I'm not in that program. This really is a class action lawsuit waiting to happen. How do i get this resolved? Chase isn't any help. And why did it take 4 weeks to process my application? My guess is that this bait and switch had overwhelming response and SWA and Chase are obfuscating.
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