@DancingDavidE wrote: @chgoflyer wrote: Ugh. I can't believe Southwest let this happen again. Was it early in the year last year too? I feel like it was also at an "obvious" stage of the year when many people won't have earned it yet. This would be disastrous at the end of the year when many people are close and may make decisions based on seeing that email. I got one of those error emails back in January 2017 people were angry then since people thought “maybe they were helping me out since I was so close to earning the companion pass”
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