04-05-2019
05:48 PM
3 Loves
Your Rapid Rewards points post to your Southwest account after your credit card statement closes each month (check with Chase for timing of your statement close). *Best case* scenario (as reported by several other customers in this thread) is that you will see your Companion Pass in your Southwest account about a week or so after you see the points post. As noted by @bec102896 the terms of the offer provide a longer time frame so it could take longer. Complete spend --> Credit card statement closes --> Points post to Southwest Rapid Rewards account --> Companion Pass posts to Southwest Rapid Rewards account. Southwest also has a nice page explaining how to use your new Companion Pass: https://www.southwest.com/html/rapidrewards/promotions/promotions-companion-pass-tips.html
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