Southwest Airlines Community

Hey Nicole,   I understand it is an old thread, but I am experiencing this issue on both mobile and web (PC and mobile) and it is now 2024. It definitely seems related to flight changes, as the problem started right after I made one. This issue is very frustrating because the customer support representative is unable to resolve it, and it appears to be an ongoing problem that the tech team was supposed to have fixed years ago. Can you help us?  ... View more

@fawootton wrote: I don’t know if related, but I’ve been trying to get a boarding pass for 7+ hours  I'm checked in. Nothing but errors when print, text, or email.  SWA Phone and chat support no help. What has happened to SWA???  I wish I could attach screen shots of chat.  If the problem continues, don't keep hitting your head against the wall. Just pick up your boarding pass from a kiosk at the airport.   My rule of thumb is "if something doesn't work, then try somethng else." ... View more