Southwest Airlines Community

My family of 4 just got rescheduled to a MUCH LATER FLIGHT (12 hours later) because we were traveling with our small dog and there was someone allergic to dogs on our flight. We had called way in advance (back in March) to make her reservation for her in the flight and there was not an issue back then. Why was this other passanger not alerted that there was already a dog on this flight and be asked to schedule a different flight? What can assure her there wasn’t a pet in the previous flight? If there was, she will still be exposed to pet dander… Also we had check in on time and had achieved bording group A32 to A35, now we were placed in boarding group C12 to C15, this will have us seated all separetly… this is very frustrating.  ... View more

All airlines carry pets. It s unlikely that will change.   Therefor it is your responsibility to be prepared.   1) carry appropriate meds with you. 2) tell the flight attendant of you condition and solicit that  person's help in being seated as far as possible from any pets.   If you want to suggest that Southwest stop carrying pets, here's how you can do so:   https://community.southwest.com/t5/Knowledge-Base/Submitting-a-Suggestion-and-or-Complaint/ta-p/87244       ... View more