Posts like this always puzzle me. I wonder what exactly 'happened' 3 years ago to an individual / family to make Southwest issue over $1,000 worth of vouchers. Missed connection? Missed flight? Something else? Considering your user name is 'upset mom of three', I am willing to bet the farm that the compensation had something to do with your kids. You had an entire year to use the funds, that's plenty of time. Sorry, but without more detail regarding your situation, I am not very sympathetic to whatever issue you or your family might have suffered, especially considering you are complaining about it now, on a public forum, 3 years later. --Jessica
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