09-27-2019
06:49 PM
Although I completely understand SWA's position...I will carry my own peanuts onboard. 9 times out 10 no issue, and if it a problem sitting near me....just put them away. Problem solved. Ps....the pretzels are disgusting and usually stale and maybe a half dozen pretzels per serving....and God forbid you ask for two.
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09-27-2019
09:43 AM
09-27-2019
09:43 AM
This is the complaint......Companion flyers are a reward for spending a boat load of money and being loyal to SWA airlines in order to qualify. They ruin the experience of a "reward" when the companion is not treated like the member. Why can the not attach the companion ticket to the Rewards Member and check them simultaneously. The reward program is great and appreciated....they are meant to incent loyalty, and say thank you. When your companion has to wait to get on the plane separately, putting the rewards member in the position of "saving" a seat just takes away from the experience. With volume of pre-boarders growing, then the A-Listers, then family boarding, the purchase of Early bird has proven to be absolutely worthless. In fact, I bought early bird for my wife and got B43. What a waste of money!!!
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09-27-2019
09:22 AM
Yea, I am a companion flyer, and have been a frequent flyer of SWA for many years. I have watched the FA get less and less customer friendly and SWA lose much of its heart that made them different for so many years.
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