@Transplant29 Now that @DancingDavidE and @dfwskier have said to write in and send a copy of some records, I can only add information about what issues to discuss in your letter. I sent in a private message to you so you will hopefully see a notice in the upper right. I sent privately because of the few people who might copy the info and send in to get their vouchers renewed, which is part of the reason why Southwest does not renew many vouchers beyond the expiration date. I am so glad that you are doing well now. Good luck and I hope SWA will issue a new voucher. If not, please try not to let it get you down. You are a survivor and a fighter and have handled many greater challenges than a bureaucratic policy.
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