Once you've met the sign-up bonus requirments, whatever they are, the sign-up bonus should be shown on your Chase account as "+ New Cardmember Bonus x0,000 points" (look for the "See details" link under Rewards the "See rewards history"). After Chase posts the points you should see them on your Southwest Rapid Rewards account. Click "My Account" > "Recent Activity" > "View all activity"
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