Southwest Airlines Community

Go glad to hear the crew on your flight went above and beyond to make your family's flight much more enjoyable.    If you get a chance I recommend sharing this with Southwest directly though one of the options listed here: Submitting a Customer Service Compliment  that way they can pass on the kudos to the employess and there supervisors.    -Blake ... View more

Sorry to hear that the flight crew was rude.    There was a runway issue this morning which caused delays on top of some nasty weather. Looks like your flight only left the gate 20min late and had a 42min taxi for take off. Luckily your flight was only 36min late arriving in Nashville.    If you would like to share your experience with Southwest directly I recommend using one of the contact methods listed here: Submitting a Suggestion and/or Complaint    -Blake ... View more