Sorry to hear that the flight crew was rude. There was a runway issue this morning which caused delays on top of some nasty weather. Looks like your flight only left the gate 20min late and had a 42min taxi for take off. Luckily your flight was only 36min late arriving in Nashville. If you would like to share your experience with Southwest directly I recommend using one of the contact methods listed here: Submitting a Suggestion and/or Complaint -Blake
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