01-15-2020
10:19 AM
twice in the past 2 weeks Southwest Airlines has cancelled my flight. When I fly for business I cannot just rebook for a flight that takes 9 hours to get me to my destination, especially when I am going for only half a day. Also i have had to incur the expense of hotel charges and airport parking . There was no reason for my flights to have been cancelled . There was not bad weather any where that I was traveling both times. When you call they do not offer to reimburse you for the hotel and airport parking ii is getting really frustrating. It would be nice if Southwest would inform you at the time of purchase that their is a 50% chance your flight will be cancelled for no reason, then at least i have the choice to go with another airline.
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