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07-31-2007
07:00 PM
21 Loves
Hi Amanda,
I am so sorry to hear of your delay. We normally don't post specific individual Customer Service issues, but in this case we did because I wanted you to know that our Proactive Customer Service Department will be writing to every Customer on your flight.
Brian
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USA Today has published their list of the 25 most influential business Leaders of the past 25 years, and guess who came in a number five? To find out, click here. (Hint, he works for Southwest Airlines.)
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07-26-2007
08:56 AM
462 Loves
I think anyone who has read the comments in our blog will be familiar with Leah, one of our longtime blog readers. Even though most of us haven't met her personally (except for External Blog Boy, Kim Seale), we consider her a friend (and, a fellow Nut About Southwest Airlines). Well, today (July 26) is Leah's birthday, so consider this your blog birthday card, Leah!
Let's make this an electronic birthday card for her, so add your own wishes.
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07-25-2007
10:05 PM
20 Loves
Jim,
Herb will be glad to know that you didn't include "Dilbert" as a possibility.
Blog Boy
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07-25-2007
02:00 PM
3 Loves
Hi Banner,
I am so glad you are feeling better. Enjoy your time around the pool.
The Bee,
That is an amazing video, and it makes me proud of my Fellow Employees.
Brian
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07-25-2007
01:37 PM
14 Loves
Ding! boy,
Candy corn is much to valuable to be kept in just an office. Actually, my office is crammed full of airplane photos and old airline magazine advertisements like TWA and PanAm ads from the 1950s. Plus a whole lot of SWA stuff. I have a lot of railroad stuff, but that is all on display at the Blog Boy house.
Brian
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Leah,
for you, anything!
Brian
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If you read my original post about how our Phoenix Employees (and a great airport official) came to the rescue of Banner, the guide dog, you probably will be interested in this short video featuring Banner and his "two-legged" companion, Larry Colbert. (Thanks to "The Bee" for sharing!)
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07-25-2007
09:03 AM
509 Loves
Every Monday, the aviation blog for The Dallas Morning News has a trivia post. Since this week's post is about Southwest Airlines, I thought you might want to read it. (Click here.) How many of you got it right?
And while we are on the subject of Herb, check out this column by Mitchel Schnurman of the Fort Worth Star-Telegram.
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07-24-2007
01:48 PM
12 Loves
Hollee,
since you titled this Office Space, maybe you need a shiny red stapler?
Blog Boy
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Jason,
nobody told me that microwaves and candy corn don't mix.
Brian
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07-19-2007
01:45 PM
7 Loves
Well, I had hoped we could keep the comments on topic, but that looks like a lost cause. Jen, you have a great idea, but Taylor was probably traveling Ticketless. That means there was never a paper ticket, just a confirmation receipt. At this point in time, there would be no way to get a copy of that--we store the reservations data, but not the receipts.
Brian
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07-18-2007
08:39 AM
366 Loves
Click here to read how our Phoenix Employees saved the life of a very special companion. Needless to say, we are very proud of everyone who stepped in to save Banner's life, and we understand that at least eight Employees played a role in doing just that.
Incidentally, Banner now has his own blog, "The Banner Report."
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Here's a link to an interesting podcast from Business Week, and it is an interview with Fred Taylor, who sometimes blogs for us. As you can hear, Fred is quite a character (aren't we all?) with a very important job.
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Hey Kim,
I'd be careful opening Joe's box. He might have sent you a wolverine instead.
Blog Boy
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07-15-2007
12:52 AM
5 Loves
Well Kim
In 25 years, I will be 79 so I don't think I will be starting a new airline, although I might retire in Elbonia.
Blog Boy
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07-15-2007
12:45 AM
1 Love
Kim and Jenny, that's not quite true. I don't buy candy corn just anywhere, I seek out candy corn vendors who know how to handle this fine commodity.
Blog Boy
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07-13-2007
09:18 PM
5 Loves
Josh,
you are right, those are the five US carriers who flew the Stratocruiser. However, Transocean wasn't a scheduled carrier. BOAC also flew the Strat. Some secondhand ones wound up in Latin America. The Stratocrusier was also the basis for all the Guppy modifications.
Brian
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07-13-2007
01:32 PM
5 Loves
Well, y'all got it right again, especially Sean:
1. When American bought TWA , they technically owned TWA's 717s, but they never flew them after the airlines combined into one name.
2. Continental was the only other airline to have flown seven of the eight--they never flew 717s.
3. Delta flew everything but the 707 and 717.
United flew everything but the 707 and 717. (They did fly the 720, which was originally to have been the 707-720, but they asked Boeing to market the aircraft as the 720 model. I'm not sure if it was certificated as the 720 or the 707-720.)
TWA flew everything but the 737 and 747.
Bonus, see above. TWA is the only major to have flown the 717, although AirTran is probably considered a major now, and they fly 717s.
Two more questions:
1. Boeing also made a piston-powered post-war airliner, the 377 Stratocrusier. Four scheduled US airlines operated it--which ones were they?
2. How many of the 7-series jetliners have you flown upon? To date, I hate flown on all but the 717 (and I have flown on both the 707 and 720.)
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07-12-2007
09:59 PM
3 Loves
I'll have the answers tomorrow. By the way, I forgot that there are three airlines who flew six of the eight.
Blog Boy
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07-12-2007
07:53 PM
3 Loves
Hey Hollee,
Do any of those gators show up on the menu at the restaurants you visited?
Blog Boy
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07-12-2007
07:00 PM
3 Loves
You guys are good--it is the 727. Okay let's make it harder. Using US airlines that were flying in 2000 or later, there is only one airline who technically owned all eight types (they actually flew seven). What airline is it, and which type did they own and not fly and why?
One other airline flew seven of the eight. Which is it, and which type didn't they fly?
Two (actually three, I forgot one when I originally wrote this) airlines flew six of the eight, who are they?
Bonus credit. Only one major carrier flew one of these aircraft types, and it should be in your answer just above.
Blog Boy
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07-12-2007
12:11 PM
403 Loves
As part of the rollout celebration of Boeing's new 787 on Sunday July 8 (7/8/7--get it?), the airplane manufacturer, a day earlier, gathered an example of all their commercial aircraft that begin with the number seven. (Well, almost all, they left out the Boeing 720, and obviously, the 787, which hasn't flown yet.) The airccraft began arriving at Boeing Field with the 707 at 7:07 p.m., and on hand were a 707, 717, 727, 737, 747, 757, 767, and 777. Click here for a photo at boeing.com, and here is a report from the Seattle Post-Intelligencer's blog and a feature story from the paper. In addition, here is a link to an additional ground view from Airliners.net.
Although one of our aircraft wasn't in the lineup, we are one of Boeing's biggest Customers. We obviously fly 737s, but which is the other Boeing type respresented in the line that has flown with Southwest Airlines?
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07-10-2007
09:35 PM
10 Loves
Chris,
The 500th aircraft is N281WN. Here's a link to a great photo
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Ah Tri-Delts! I was acquainted with a few, and incidentally, Leah, one of our Vice Presidents is a former Tri-Delt.
Blog Boy
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07-09-2007
08:44 PM
12 Loves
Debbie,
This is a great place to work. If you will visit the Careers page at southwest.com, it will list the positions for which we are accepting resumes. You can fill your resume out online, and we accept only resumes for specific job positions. That's to your benefit because a general resume could literally be buried under thousands of other resumes. Be honest with your resume, and highlight your past experience that would be helpful in the position for which you are applying.
Brian
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07-06-2007
01:38 PM
2 Loves
Mr Arnold,
I am so sorry to hear of your experience in Philadelphia on June 27, and hopefully you have received our letter of apology from the Executive Office that was sent on June 28 to each Customer onboard Flight #77.
I personally know what a mess the operations in Philadelphia were for all airlines. I was trying to depart (on a full fare ticket) with the largest carrier in Philadelphia on those days, and they basically abandoned me with absolutely no apologies whatsoever. If it hadn't been for SWA, I would still be sitting there.
Brian
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Debbie,
I'll save you the stamp and forward your comments to the right people.
Brian
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Whew, Carole,
You had us worried. What a difference "can" and "will" make.
Blog Boy
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