03-11-2020
11:15 PM
03-11-2020
11:15 PM
I have been on hold for over 2 hours. Trying to make a reservation change. Tried the southwest app and the web site. Both generate the same error message: expected pricing not matched. What gives???? Over two hour wait. My wife called on a different phone and the recording told her the wait was over 120 minutes.
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