03-16-2020
05:48 PM
03-16-2020
05:48 PM
Thanks... I was sure when I booked it back in October but now with the way things are the reason for my flight is no longer there (cancelled Wedding) and since the majority of my flight was booked with $$ and only a small portion booked with travel funds that expire soon I'm pretty much up that creek without a paddle. i just don't see how SWA can justify lumping ALL the funds together into the same expiration pot.
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03-16-2020
03:29 PM
03-16-2020
03:29 PM
Can someone explain the travel voucher expiration policy to me? I understand that if I have a travel voucher that I have 1 year to use it from the time of issue. I have no problem with that. What I do have a problem with is that if I book a $300 flight and use a $5 voucher that expires in 1 month and then cancel that flight, I now have a $300 voucher that expires in 1 month. Even though I used $295 of "real" money, I now get a $300 travel voucher that expires after only one month?! Shouldn't that $295 expire after the 1 year period? Why does the $5 voucher cause the $295 to only have a 1 month life span? system limitations?
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