I agree. I hope that Southwest would consider extensions given the global situation. I imagine many people booked flights back in September for spring breaks occurring now. That I imagine most people have cancelled. Organizing and taking a flight even between now and September might be ill advised by CDC based on current trends. Southwest is advertising immensely now about their lack of change fees (which now many of the majors are doing now) but in order to truly deliver proper customer service during this unprecedented time I would encourage them to consider extended travel fund expiration dates. Otherwise they will lose customers who were unable to rebook in a reasonably safe time and they could have been better served on a larger national airline.
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