04-28-2020
12:17 PM
What were you trying to do before Southwest indicated that it would offer a refund? Trying to get SWA to expire (I forefit) the cash value of the Travel Funds awarded from the cancellation so I could file an insurance claim as a loss instead. Had SWA been able to erase (I forefit) the Travel Funds (and NOT refund the purchase), I would have filed a claim with Insurance. At no point did I EVER expecting to get a refund from BOTH SWA and my travel insurance. Why is this so hard for you to understand? I guess. we have all kinds of aptitudes on this forum. Perhaps you're more of a visual kind a guy? Glad I have time to do this!
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