@Sycamore1987 wrote: I am going on two years in a row of both A-list preferred and Companion pass. My sense is that after the tactical challenges of the pandemic have been addressed then there will be time for SWA to assess these program issues. Like most everyone else, I've traveled almost exclusively on SWA to gain the benefits of A-List preferred (primarily) and companion pass (secondly). I use the Chase SWA credit card for as many purchases as possible, spend more on Business Select fares for personal travel during promotional periods, and book all business travel through SWA, even when it isn't the most convenient route available. It would not appear that extending the programs into 2021 for all of us would be a huge impact on cost for SWA, because travel is and will remain low for the rest of the year. I would greatly appreciate this type of consideration. If you want to let the Rapid Rewards team know this directly you should use the "Contact Us" link to voice your opinion directly to Southwest. This community is peer-to-peer, although staff will chime in on items from time to time it isn't a direct customer support pathway. I agree though, the rewards generate loyalty and vice versa, it wouldn't help either side to ignore the impact of reduced travel - Southwest will need its loyal customers back when thing return to normal (or new normal) and I would expect them to do something. That said, the A-List and ALP are directly Southwest's programs for rewarding frequent flyers. Companion Pass however can be either earned from flights, from credit purchases, or combination of both. Chase may need to be in on the deal if they contribute towards the CP holders, I'm not sure how that works exactly.
... View more
