United is also extending their benefits and making them easier to earn for 2021 due to the inability to fly right now and earn rewards. I've been flying SW for over 10 years (almost exclusively if possible) and they WILL do something to help with this situation. Right now their focus is on what is MOST important and that is current travel and safety. I have no doubt you will see something soon regarding their decision and they will be fair, as they always are!
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