I also am very disappointed in SW Vacations. Our trip to Cancun on May 2nd was cancelled by SW. We re-scheduled for May 23rd. Our flight was cancelled, SW didn't notify us. Just happened to check. We then decided to cancel all together. So NO vacation NO refund. 60 or 90 days is unreasonable for flights SW cancelled. Not their fault, but not my fault either. We had another flight on Delta, they refunded our airfare in 2 days!!! They maybe should have to take out a loan, as any other business would have to do. SW spent 2 Billion on stock buy backs in 2019. Maybe they could have saved some of that back for an emergency fund???
... View more