We truly regret if you were left feeling unsettled after traveling with us, @lr101010. All Customers are required to wear a face covering but there are some exemptions to this policy. Additionally, all Employees should be wearing masks properly.
As a peer-to-peer support forum, we are not equipped to assist you here, but we encourage you to Contact Customer Relations so we can follow-up with the Crew internally.
Thank you,
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