If Southwest cancels your flight, you are entitled to a full refund (back to the original form of payment). If you cancel your flight, you are entitled to travel funds, with the extended expiration date of September 7, 2022 (currently). You say, "7/15 - Our trip was officially cancelled and Nevada is on a non travel state for MDW." Did you cancel, or did Southwest? (Also, there are no "non-travel states" for MDW. Chicago has instituted quarantines for travelers coming from specific states , but that does not mean travel from those states isn't allowed. Southwest is still flying to those states.) It sounds like you've already discussed this with Customer Relations, so, unfortunately I doubt there's much that can be done at this point. Sorry I can't offer any other advice.
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