08-17-2020
05:04 AM
@mp80237 wrote:
I lost my early bird funds. My cruise was canceled August 5th. After I got the email from the cruise line that the trip was canceled, I canceled the flights. Lost my money. I had purchased early bird for myself and my mother. $80 gone.
Hi @mp80237. We're sorry for any frustration. As a peer-to-peer support forum, we aren't equipped to assist you here, but we recommend you Contact Customer Relations to look into your situation and see if there's anything they might be able to do to assist.
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08-14-2020
08:43 PM
2 Loves
@mp80237 wrote: I lost my early bird funds. My cruise was canceled August 5th. After I got the email from the cruise line that the trip was canceled, I canceled the flights. Lost my money. I had purchased early bird for myself and my mother. $80 gone I would Contact Customer Relations to see if they are able to help with at least a voucher for the cost of the EB some have reported getting a voucher but since the cost is normally non refundable no guarantees.
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