Just a warning to everyone. My mother in law searched google to cancel her flight and was directed to http://www.southwestairlinesonlinereservations.org/ She called the number on the site to cancel her flight, where they proceeded to take her flight identified and name, and told her she could cancel the flight for 30 dollars per person. They then sent her a paypal invoice for 60 dollars using the title Southwest Airlines Cancellation Fee, and even walked her through how to pay for it. They did cancel the flight, but she is out $60 because of this. We probably would have never known about this if she didn't call us to talk about the horrible service she received from Southwest, which we immediately questioned until we figured out what happened. I understand this is not Southwests responsibility, but they are blatantly claiming to be Southwest and taking advantage of people. I appreciate letting me rant as I'm getting really frustrated with the amount of fraud happening everywhere. Cheers.
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