@dfwskier FYI Your math is both correct and yet, still wrong, because it uses the wrong numbers by including all of the ongoing unresolved cases in the mortality calculation. When you just look at resolved cases (people who either recovered or didn't) the mortality rate is currently 3.8% in the U.S. (it was 4% a month or so ago). You are fortunate that your decision to gamble with your life by flying 12 times during the pandemic hasn't apparently harmed you. A study just came out about a flight to Ireland this summer (obviously not Southwest) that was only 17% full with 49 passengers spread throughout the cabin. It departed with no known cases of COVID-19 and arrived with 13 cases, including passengers who were masked. The 13 who became infected ranged in age from 1 to 65. The infected people who arrived were spread all through the cabin, front to back and on both sides. They then spread the infection to another known 46 people upon landing. Another study in the UK was just released that included 84,000 people who were infected with COVID-19, but recovered. It found extensive ongoing cognitive impairment, lowered IQ, and brains that had prematurely aged as if they were ten years older than they actually are. If you are comfortable continuing to take that gamble, that is your decision and I am not seeking to deprive you of that. I do take issue with Southwest's decision to seize people's travel funds during a pandemic when it is unsafe to use those funds.
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Replying to chgoflyer: Thanks for your reply. I've been flying Southwest for 30 years, some years often enough to qualify for A-List, and I have been particularly disappointed in their take-the-customers'-money-and-run response to the pandemic. Within the U.S., the fatality rate for those with COVID-19 has averaged 4%, or 1 in 25. Southwest is insisting that I either gamble with my life by flying during a deadly pandemic, or else they will just keep my money. I haven't even been seeking a refund, though that would be nice. Someone at Southwest decided, during a deadly global pandemic, to keep their customers' money and provide nothing of value in return. It is solely their decision to force the travel funds to expire instead of offering to provide the paid-for service at a future date once it is safe to travel. I imagine that it looks good in the ledger when their revenue is tight, but they have revealed a genuine level of contempt for their customers. You are correct that I was unaware that some people had figured out a way to game the system for a few months during the summer to get extensions. I wasn't following the forums then as I was looking for answers and support directly from Southwest.
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Replying to TheMiddleSeat That is misinformation. I have travel funds that are expiring in December 2020 for flights that were cancelled in February due to the surging pandemic. I have checked the status multiple times throughout the year and the Southwest website has perpetually had those travel funds marked explicitly as ineligible for an expiration date extension. I also have friends who have made multiple attempts to extend expiring unusable travel credits during the time that you are advising people that it could have been done, and all such attempts were refused by Southwest.
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