03-13-2022
04:25 PM
Agreed, except for the fact that I rebooked the original schedule. So the question remains...why?
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10-10-2020
11:27 AM
Customer Relations told me too bad! Finally offered a limited time travel voucher MINUS $100. I realize they have already made exceptions to their rules but these CONTINUE to be unprecedented times. They are doing everything they can to get people up into their airplanes EXCEPT treating their loyal customer base with utmost consideration.
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10-10-2020
11:14 AM
10-10-2020
11:14 AM
Has also happened to me and the online system does not allow me to make the change myself. They tell me this has something to do with price differences when I go in to re-book myself. I realize they are shifting flights due to less travel, but every time I call, I can re-book on a flight that is almost identical to what "the computer" replaced with three stops and 12 hours of travel time.
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