I've looked up the Military Boarding Policy and this was what I found from a Southwest employee. "Patriotism runs deep at Southwest Airlines, and we are proud of all those who serve. When it comes to our military boarding policy, we invite active duty, uniformed members of the U.S. military to board before the B Group." However, today, I was deny access after showing my DoD CAC card because I was not in "uniform". Not every branch in the military can travel in "uniform". Is this really how Southwest treat our military members?
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