@TheMiddleSeat I agree, but can only hope something else comes down the line. Honestly, the 25k they gave me did afford me the luxury to achieve a companion pass for the entire 2021 year. Thank you SWA. But on the side of those who didn't, (since I still also took 7-8 flights during COVID) maybe SWA didn't expect COVID to go on quite as long as it did since this was "unprecedented" in terms of anything we have experienced. As I've learned on here, the best avenue to get this across to SWA @gid730 to get directly to your question, that doesn't' seem reasonable of the year to year from the first date of use, but as I was getting to, maybe contacting customer relations is a better avenue for that request. Southwest Airlines/Customer service 1 (800) 435-9792
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