09-10-2021
06:57 PM
1 Love
Agree Southworse has done a tremendous job over the past year lowering the bar when it comes to customer satisfaction. Now they have dropped numerous Non Stops to destination cities out of New Orleans with no real explanation other than improving efficiencies. The flights I have been on to Orlando and Tampa have been full so what is really the reasons??? I'm now flying Frontier
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01-04-2021
09:01 PM
1 Love
Yes indeed, I agree let’s all get along.... even with the Preboarders. The reason I purchase Business Class is to have priority seating. I’m seeing the BC priority seating option being diminished with these policies. I fly American and Delta also and never see the amount of Preboarders that is consistent on the SWA flights I fly on. Is there a disclaimer before anyone purchases BC tickets stating FAA Preboarder rules and that they have “Priority” over those opting to pay BC rates? The BC priority hype is misleading when you have certain people taking advantage of rules for those that truly need assistance. Fairness is a two way street....
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01-03-2021
09:02 PM
It’s my opinion and probably fact most of these so called Preboarders are gaming the system.
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SWFlyer007 - I feel your pain with Dfwskier challenging you. I just complained on another Post about the gaming of system some customers use with the preboard rules and he started quoting FAA guidelines..... If you are reading Dfwskier I know the rules and don't appreciate the condescending attitude you have with your sarcastic replies.
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01-02-2021
12:59 PM
1 Love
Guess I'm at my last straw with SWA and have several questions/issues? Why are the FA's and GA's even bothering with reminding the passengers to follow Covid social distancing protocols when they are now packing the planes again at 100% capacity? I get it that SW is trying to make a buck but don't insult our intelligence with these reminders or attempts to space only 10 passengers per loading cycle. If passengers are required to wear face masks then go back to your normal seating protocols. It also appears there are many, many more passengers taking advantage of your very loose Preboarding guidelines with no apparent need other than get a choice seat or save seats for their group(s). I counted 16 people that were pre-boarders with no visible signs of needing assistance. These people are mostly gaming the system and this practice needs to stop! SWA needs to tighten this policy up or start losing frequent business flyers. I was a paid BC passenger with a A10 and was the 40th person on board. I'm also counting the 4 wheelchair passengers with their families who also boarded ahead of me which I understand.
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