01-30-2021
04:06 PM
My 21 yo sons' flight from Denver to Providence tomorrow morning was just cancelled by the airline. He already booked a hotel for tonight at the airport and a shuttle for the morning. Its an hour and 40 min wait to speak to customer svc and they have rescheduled him to fly from Den to ORLANDO then to Providence! Plus he now has a four hour layover and gets in at night and then has to drive home to western ma! And he sttarts classes on Monday... we need help from anyone re: how to reach someone to get on a different flight that I see online which would send him to Charlotte then Prov by 4:45pm... makes so much more sense! Also how does he request reimbursement for the now useless shuttle? His friend will be dropping him off at the hotel and he is alone in a strange city etc not to mention the way this has ruined his final hours with his friend today!! Thanks for any advice...feeling bad for him and helpless
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