02-28-2021
12:33 PM
The Federal Government says that airlines are responsible for damaged luggage up to $3500 per flight. https://www.transportation.gov/airconsumer/baggage Southwest is not adhering to federal law by denying customers damage reports to their strollers. I will be contacting the DOT here: Contact Us Office of Aviation Consumer Protection 1200 New Jersey Ave, SE Washington, DC 20590 United States Phone: (202) 366-2220 Business Hours: 8:30am-5:00pm ET, M-F
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