Has United Airlines bought out Southwest (yes, that's an insult). I have a couple of questions about an upcoming flight and there's NO WAY to contact Southwest other than calling. However, there's at least an EIGHTY-FIVE minute wait with no option for a call back or anything else. Of course, your "live chat" doesn't work and yet it's in the middle of the day. As a long-time and loyal Southwest customer I'm NOT a happy camper.
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