03-25-2021
07:26 AM
@Davis532 wrote: @APerson wrote: Has United Airlines bought out Southwest (yes, that's an insult). I have a couple of questions about an upcoming flight and there's NO WAY to contact Southwest other than calling. However, there's at least an EIGHTY-FIVE minute wait with no option for a call back or anything else. Of course, your "live chat" doesn't work and yet it's in the middle of the day. As a long-time and loyal Southwest customer I'm NOT a happy camper. 6 1/2 hrs calling cell phone company. Started at 17:30. At midnight the "Please wait your call is important to us" changed to "We are now closed our hours are 07:00 to 24:00 please call during these times. THAT would be frustrating and maddening.
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