04-03-2021
09:53 PM
04-03-2021
09:53 PM
Hello, I also am unable to receive a refund to my credit card even though I purchased the flight for my goddaughter which Southwest cancelled the flight due to the Pandemic. My only request is that the credit is refunded back to my Southwest Rewards Credit Card. Southwest should seriously consider refunding funds to the cardholder and not the traveler. This is unfair to the cardholder. Southwest is refunding or giving credit to individuals that didn't purchase tickets or had any financial hardship whatsoever in the transaction. I was instructed by a Southwest agent to email Southwest Customer Service Department requesting the credit to be transferred to my Southwest credit card. However, I must say that the Southwest Agent said that she doubted if the Wanna Get Away funds transfer request will be approved. Please share with me if you have any success with receiving your credit refund. Thank you
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