05-14-2021
04:15 PM
05-14-2021
04:15 PM
@NicoleAshley that has been done. (I need to call back and make sure the complaint list includes the fact that this change was dumped less than 30 days prior to departure so hotel accommodations that were beyond their 30 day change window preclude any ability to modify the stay in order to get a later direct flight.) I wish someone could explain how a schedule change results in dropping paid seats off a direct flight. I also am very irritated that headlines, on the same day that I lost my direct flight seat, are of SWA adding direct flights with increasing demand to Hawaii. At least one headline should talk about it being at the expense and inconvenience to other customers.
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