05-19-2021
12:24 PM
About a week ago i tried to purchase tickets to Texas and it cost $157. Southwest took the money off of my card but didn’t actually give me the tickets. There’s no record of the tickets being purchased on my app so why did they take my money? Everyday since then i’ve tried to reach customer service or someone who can help but no one will answer the phone or my emails. This is very frustrating and exhausting, all i want is my money back.
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