06-09-2022
01:04 PM
You were correct. When I finally got someone from SW on the line, she told me the flight that they had changed us to does not exist. She put us back on our original flight schedule. She said that sometimes it is a computer generated change. Makes no sense to me. She said if I had not recontacted them we would have gotten to the airport with no flight scheduled.
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I don't know much about credit cards but my best guess is that $200 off your flight was never meant to be used "immediately". The $200 could have been a statement credit that's applied to your first billing statement after you make the (full price) flight purchase. --Jessica
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